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Integration / WhatsApp

WhatsApp E-commerce Integration

Sell, communicate, and collect payments on the channel your customers use most.

Sell on WhatsApp — Where Your Customers Already Are

In the GCC and India, WhatsApp is the primary communication channel. PosBytz connects your product catalog, orders, and payments directly to WhatsApp Business — so customers can browse, order, and pay without downloading another app.

WhatsApp Features

Everything you need to sell on WhatsApp

WhatsApp Business API

Enterprise-grade WhatsApp access for catalogs, ordering, and bulk messaging.

Payment Collection

Share payment links in chat. Customers pay via card, UPI, or wallet without leaving WhatsApp.

Inventory Sync

WhatsApp catalog pulls from your POS inventory. Stock updates reflect instantly.

Smart Notifications

Order confirmations, delivery updates, and promotional campaigns — all automated.

Multi-Language

Serve customers in Arabic, English, Hindi, and more — per conversation.

Customer CRM

Chat history, order history, and preferences — all linked to the customer profile in your POS.

FAQ

WhatsApp E-commerce Integration FAQ

Answer 01

How does WhatsApp ordering work?

Your PosBytz product catalog syncs to WhatsApp Business. Customers browse products in chat, select items, and place orders. The order flows into your POS for fulfillment — just like any other channel.

Connect your tools in one click

Sync accounting, e-commerce, delivery, and payments — all from one dashboard.